Welcome to the Zedpave Infra Solutions Help Center! Here, you’ll find answers to common questions, resources to assist you, and support options to ensure you have a seamless experience with our products and services.
Q: What is Zedpave Infra Solutions?
A: Zedpave Infra Solutions is a leading provider of Bitumen Emulsion, dedicated to delivering top-tier performance and sustainability in road and pavement construction.
Q: How can I stay updated with ZEDPAVE news and promotions?
A: You can subscribe to our newsletter on our homepage or follow us on our social media channels for the latest updates.
Products and Services
Q: What products do you offer?
A: We specialize in Bitumen Emulsion products for various applications in road and pavement construction. For a complete list of our products, please visit the [Products Page](insert link).
Q: Do you provide technical specifications for your products?
A: Yes, detailed technical specifications and safety data sheets for our products are available on our website. If you need specific information, please reach out to our support team.
Ordering and Delivery
Q: How do I place an order?
A: Orders can be placed through our website. Simply visit the [Order Page](insert link) and follow the instructions. If you need assistance, please contact our support team.
Q: What are your delivery options?
A: We offer various delivery options depending on your location and order size. You will be provided with estimated delivery times during the checkout process.
Technical Support
Q: How can I get technical support for your products?
A: Our technical support team is available to assist you. Please contact us via our Contact Page for immediate assistance or to schedule a consultation.
Q: Do you provide training for your products?
A: Yes, we offer training sessions for our products and services. Please contact us for more information on scheduling training.
Returns and Refunds
Q: What is your return policy?
A: We accept returns for defective products within 30 days of purchase. Please ensure that the products are unused and in their original packaging. For more details, visit our [Returns Policy](insert link).
Q: How long does it take to process a refund?
A: Refunds are typically processed within 5-7 business days after receiving the returned product. Please allow additional time for your bank to process the transaction.
Contact Us
If you have any further questions or need assistance, please don’t hesitate to contact us:
- Email: info@zedpave.com
- Phone: 9927093552, 9927090552, 9368511142
- Address: 56, Court Road, Shail Vihar, Rishikesh, Uttarakhand
Our customer support team is available from 10:00 am to 7:00 pm to help you with any inquiries you may have.